Frequently Asked Questions

WhAt is a will?

A will is a written document that sets out an individual’s wishes about how their estate should be cared for and distributed after death. A will takes effect upon the individual’s death.

What is an estate?

“Estate” means the property that a individual owns or has a legal interest.  Estate also refers to the assets and liabilities left by an individual after their death.

What is a power of attorney?

A Power of Attorney is a document that gives someone you select the legal authority to make decisions on your behalf about your financial affairs, such as your assets or bank accounts, or personal health matters, such as medical care.

Who qualifies as a frontline COVID-19 worker?

Individuals working in Health Care, Long-term Care, Retirement Homes, Social Services and Corrections who meet the eligibility criteria set out in the Government of Ontario’s temporary pandemic pay programincluding nurses, personal support workers, non-management employees of long-term care homes and retirement homes, correctional officers and social workers. For more information on the eligibility criteria, please visit: https://www.ontario.ca/page/covid-19-temporary-pandemic-pay#section-4










How much does it cost?

The service is offered for free, or “pro bono”, for your basic legal needs with preparing a Will or POA. However, if you have complex estate planning matters then we may not be able to assist you. If this is the case, we will let you know and offer to find someone who can help you.  Frontline Legal Support volunteers do not earn any profit from any work we do for you or for referrals should you require one.

How does it work?

STEP 1 – Please select the appropriate region serving you (Toronto/GTA,  Ottawa/Eastern Ontario, or Northern Ontario).

STEP 2 – Contact our lead law firm in your region to schedule a virtual appointment to introduce yourself and to allow them to complete your intake. Once you have completed your intake, the law firm will be able to provide you support with preparing your basic will.

STEP 3 – Once you have completed your basic Will and/or POA, you may schedule another virtual appointment to assist you with any questions you may have and for instructions to have your legal documents appropriately signed and witnessed.  

Please note that if your situation includes complex legal matters (such as tax planning or the creation of trusts),  we may not be able to provide you with the appropriate assistance you will need through this pro bono service. In these instances, we may refer you to appropriate legal counsel.  We do not earn any fees or profit in any way from referrals.

I'm a lawyer, how can i help?

We welcome any lawyers that would like to volunteer, provided that:

You are a member in good standing with the Law Society of Ontario and are authorized to provide pro bono legal services.

You will neither charge fees nor profit in any way from the pro bono services your provide.

You are solely responsible for the pro bono services you offer to frontline workers.